Lisa Koppert is a pleasure to work with and has been a great help as our travel agent. Lisa helped us narrow down the many choices to find exactly what we were looking for. Questions were answered clearly and thoroughly. Help and direction was given promptly when needed.
Karen
Brantford
Lisa was very helpful in getting us all set up for my first real vacation. She provided all the details needed to make the trip as smooth as possible.
Mark
Scotland ontario
In 2019, for the first time, I thought I would try using a travel agent instead of booking our vacation myself. After doing my research I decided on Lisa Koppert. I contacted her and we quickly developed a rapport that made me very comfortable with my decision. She helped us choose a destination and the method of travel.
Lisa diverted a disaster by getting us an extra night in a hotel in Toronto due to a nasty 2 day February storm. We waited out the storm in our hotel and made the plane without incident.
Lisa is once again booking our February 2020 vacation which will be a cruise in Southern Asia. In a few short days she has confirmed the Cruise, reserved flights at an exceptionally good rate with Cathay Pacific and is now putting the final touches on an extra day in Hong Kong. Lisa has also supplied us with all the info for visas in the countries we will be visiting.
If you want a great vacation First Step Travel and Lisa Koppert is a great stress free way to get it start
Dan
Perth Ontario