(61 Reviews)
100% Recommended

Lisa Koppert

Otterville, ON

All Inclusive & Cruise Specialist

I believe that travel is one of the most memorable experiences a person can have.  It is amazing to visit places, peoples and cultures outside of our local area and broaden our world.

Growing up in a family that loves to travel I was bit by the travel “bug” when I was in early childhood.   My husband & I have handed down this bug to our four children and we share the greatest memories of our times together.

Personally,  I have traveled to many places including Portugal, The Netherlands, Israel,  extensively throughout Canada, the United States, the Caribbean, Mexico & Hawaii.  

With my personal experiences, knowledge and ongoing training, I am here to help you explore all the various travel options to find the perfect fit for your next vacation.

Whether you are looking for a Honeymoon, Group Trip, Cruise, or a private getaway let me be the FIRST STEP in your Travel Plans.

                    "All great journeys start with the FIRST STEP"

ACTA (Association of Canadian Travel Agents) Top Leisure Travel Agent 2016

                            CTC (Certified Travel Counsellor)

First Step Travel is affiliated with Nexion Canada ULC  100-235 North Centre Rd, London, On  N5X 4E7 HQ Phone 5196606966  TICO Reg # 1549342

First Step Travel was wonderful with helping us !

Portugal Wine Cellar Luncheon
Portugal Wine Cellar Luncheon

LISA  booked a cruise for my wife and l, my wife needed assistance. she looked after the help we needed from the airport to boarding the ship and return home. I would HIGHLY recommend LISA @ First Step Travel to anyone looking for a travel agent. - Steve & Helen M.  Tillsonburg, ON

First Step Travel was wonderful with helping us plan our most recent trip to Mexico. They gave us many options within our price-range for the dates that we wanted as soon as we said that we were looking for package options. When we did select a vacation package, they booked it immediately and we had our e-tickets in our inbox within the hour!  I'd definitely recommend booking with First Step as their customer service is outstanding!  - Eric & Kristy K.  BC

My Travel Albums

Celebrity Cruise May 2023
Celebrity Equinox May 2023
Barcelo Maya Palace Jan 2023
Barcelo Maya Palace Sunset 2
Portugal November 2023
Portugal Nov 2023

My Reviews

56 of 92 people found this review helpful
Amazing girls trip
Lisa has went above and beyond
By  Sheila  from  Ohsweken
Traveled to  Cuba ~ Caribbean
I would recommend this agent to my family and friends
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49 of 88 people found this review helpful
3
4
By  nap  from  Norwich,Ont
Traveled to  Cuba ~ Caribbean
I would recommend this agent to my family and friends
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48 of 87 people found this review helpful
Memorable vacation
Lisa is very accommodating and knowledgeable.
By  Marcelle  from  Norwich
Traveled to  Cuba ~ Caribbean
I would recommend this agent to my family and friends
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74 of 140 people found this review helpful
Great Trip
Lisa has helped us right from the beginning and was very helpful
By  DeHaan  from  Lethbridge, Ab
Traveled to  Tulum ~ Mexico ~ Mexico
I would recommend this agent to my family and friends
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47 of 88 people found this review helpful
Honeymoon Trip
Thank you Lisa for making our whole honeymoon process stress free! From choosing locations, to transportation etc, you had us covered! The service you provided was 10/10. Thank you again Lisa!
By  Francisca   from  Norwich, Ontario
Traveled to  Aruba ~ Caribbean
I would recommend this agent to my family and friends
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Destination Expert:

  • Riviera Maya
  • Netherlands
  • Dominican Republic
  • Antigua & Barbuda
  • Aruba

Travel Specialist:

  • All Inclusive
  • Cruises
  • Beach Vacations
  • Family Vacations
  • Couples & Romance

Top Travel Partners:

  • WestJet Vacations
  • Air Canada Vacations
  • Sunwing Vacations
  • Princess Cruises®
  • Celebrity Cruises

Certifications/Awards:

  • CTC
  • ACTA - Leisure Travel Agent Award 2016
  • CTC - Certified Travel Cousellor
  • TICO- Travel Insurance Council of Ontario
  • Sandals Specialist Celebrity Specialist
  • Barcelo Specialist Princess Academy

Languages I Speak:

  • English
  • Dutch
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