(65 Reviews)
100% Recommended

Lisa Koppert

Otterville, ON

Specializing in Mexico, Caribbean & Cruises

First Step Travel specializes in All Inclusive travel to Caribbean countries and Mexico. However we are a Full Service Agency that can help with all travel planning including groups & insurance. Whether you are looking for a land or cruise package we can help as we experience what we sell. We can help with planning your honeymoon, family trip or romantic couples trip.

My Travel Specialties

Mexico, Jamaica & Caribbean Specialist.

Lisa is a highly skilled and certified travel agent with over a decade of experience specializing in Mexico, Jamaica, and the Caribbean.

Known for her meticulous attention to detail and personalized approach, Lisa has earned a reputation for crafting unforgettable travel experiences tailored...
Read more from my Mexico, Jamaica & Caribbean Specialist. bio.

Mexican Beach Relaxation

All Inclusive & Cruise Specialist

I believe that travel is one of the most memorable experiences a person can have.  It is amazing to visit places, peoples and cultures outside of our local area and broaden our world.

Growing up in a family that loves to travel I was bit by the travel “bug” when I was in early childhood.  ...
Read more from my All Inclusive & Cruise Specialist bio.

Portugal Wine Cellar Luncheon

Family Vacation Travel

With a decade of expertise in the travel industry, Lisa has become a go-to authority for families seeking unforgettable vacation experiences. Lisa's passion for travel and dedication to crafting personalized adventures have made her a trusted resource for families of all sizes and backgrounds.

Throughout...
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Children's Play Area

Cruise Specialist

Lisa epitomizes the essence of a cruising specialist, intertwining her professional expertise with her personal passion for exploration.

For the past decade, Lisa has been immersed in the world of cruising, honing her skills and knowledge to create unparalleled experiences for her clients....
Read more from my Cruise Specialist bio.

Cruise Sunset

My Travel Albums

Celebrity Cruise May 2023
Celebrity Equinox May 2023
Barcelo Maya Palace Jan 2023
Barcelo Maya Palace Sunset 2
Portugal November 2023
Portugal Nov 2023

My Reviews

56 of 92 people found this review helpful
Amazing girls trip
Lisa has went above and beyond
By  Sheila  from  Ohsweken
Traveled to  Cuba ~ Caribbean
I would recommend this agent to my family and friends
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49 of 88 people found this review helpful
3
4
By  nap  from  Norwich,Ont
Traveled to  Cuba ~ Caribbean
I would recommend this agent to my family and friends
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48 of 87 people found this review helpful
Memorable vacation
Lisa is very accommodating and knowledgeable.
By  Marcelle  from  Norwich
Traveled to  Cuba ~ Caribbean
I would recommend this agent to my family and friends
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74 of 140 people found this review helpful
Great Trip
Lisa has helped us right from the beginning and was very helpful
By  DeHaan  from  Lethbridge, Ab
Traveled to  Tulum ~ Mexico ~ Mexico
I would recommend this agent to my family and friends
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47 of 88 people found this review helpful
Honeymoon Trip
Thank you Lisa for making our whole honeymoon process stress free! From choosing locations, to transportation etc, you had us covered! The service you provided was 10/10. Thank you again Lisa!
By  Francisca   from  Norwich, Ontario
Traveled to  Aruba ~ Caribbean
I would recommend this agent to my family and friends
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Destination Expert:

  • Aruba
  • Cancun
  • Riviera Maya
  • Netherlands
  • Aruba
  • Dominican Republic
  • Jamaica
  • Antigua & Barbuda
  • St. Lucia
  • Playa Del Carmen

Travel Specialist:

  • All Inclusive
  • Cruises
  • Family Vacations
  • Honeymoons
  • Couples & Romance
  • Groups
  • Beach Vacations
  • Holiday Travel
  • River Cruises

Top Travel Partners:

  • Air Canada Vacations
  • AmaWaterways
  • WestJet Vacations
  • Holland America Line
  • Celebrity Cruises
  • Sunwing Vacations
  • Manulife
  • Princess Cruises®
  • Universal Parks & Resorts Vacations

Certifications/Awards:

  • CTC
  • ACTA - Leisure Travel Agent Award 2016
  • CTC - Certified Travel Cousellor
  • TICO- Travel Insurance Council of Ontario
  • Sandals Specialist Celebrity Specialist
  • Barcelo Specialist Princess Academy

Languages I Speak:

  • English
  • Dutch
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